Marrickville Legal Centre adopts Consensus to increase frontline services to the community

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Marrickville Legal Centre is a not-for-profit community legal centre based in the inner west and serving NSW. Their mission is to promote social justice and provide free accessible legal services to people who experience social and economic disadvantage.

Problem

Marrickville Legal Centre, a not-for-profit community legal services provider, needed to reduce the large amount of administrative work it handles on a day-to-day basis and ensure its roughly 400 volunteers followed the proper processes for legal work.

Solution

Marrickville Legal Centre adopted Consensus, Barhead’s complete contract lifecycle and matter management (CLM) solution that streamlines data and file management for contracts, documents and other legal matters. Through native integrations with Microsoft Dynamics 365 and Office 365 as well as Outlook, Teams and Sharepoint, Consensus improves workflow efficiency and staff productivity.

Outcome

Using Consensus, Marrickville Legal Centre reduced administrative inefficiencies by 20% – 30%, lowered overheads involving the supervision of its 400 volunteers and helped solicitors and staff deliver more frontline services for the community.

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